Terms of service

Terms of Service – Soap Poetry

Welcome to Soap Poetry. By using our website and purchasing our products, you agree to these Terms of Service.

1. About Us
Soap Poetry is a UK-based business selling handmade, organic soaps and bath products. Our registered address is: [5 Ardlui Road, Newton-On-Ayr, Scotland, KA8 8LU].

2. Placing an Order

  • Orders are subject to product availability.

  • Prices are in GBP (£) and include VAT where applicable.

3. Payment

  • Payments are processed securely via Shopify Payments or other selected gateways.

  • We do not store your payment information.

4. Shipping & Delivery

  • We ship within the UK using Royal Mail unless stated otherwise.

  • Delivery times are estimates; delays may occur due to courier issues.

  • Providing a phone number is optional but recommended for smooth delivery.

5. Returns & Refunds

  • Our separate Refund Policy applies to returns and cancellations.

  • Products must be returned unopened and unused for a refund.

6. Product Use

  • Products are for external use only.

  • Please check ingredients to avoid allergic reactions.

7. No Resale

  • Our products are for personal use only and may not be resold or redistributed without written permission.

8. Intellectual Property

  • All website content, images, and branding belong to Soap Poetry.

  • Do not use our content without written permission.

9. Links to Other Websites

  • We may link to third-party sites for convenience but are not responsible for their content or availability.

10. Limitation of Liability

  • Soap Poetry is not liable for indirect, incidental, or consequential damages from the use of our products or website.

11. Governing Law

  • These Terms are governed by the laws of the United Kingdom.

  • Any disputes will be subject to the exclusive jurisdiction of UK courts.

12. Contact Us