Terms and Conditions

Welcome to Soap Poetry’s website. By using our site and purchasing our products, you agree to the following terms and conditions.

1. General Information
All products are handmade with care using organic ingredients. Variations in color, texture, and scent may occur due to the artisanal nature of our goods.

2. Product Use
Our products are for external use only. Please read the ingredient list carefully to avoid allergic reactions. Discontinue use if irritation occurs and consult a healthcare professional if necessary.

3. Pricing and Payment
All prices are listed in £ GBP sterling, and include applicable taxes unless stated otherwise. Payments are processed securely, and we do not store your payment information.

4. Shipping and Delivery
We ship within UK using Royal Mail unless otherwise stated. Delivery times may vary. Customers are responsible for providing accurate shipping details. We are not liable for delays caused by couriers.

5. Returns and Refunds
Due to the personal nature of our products, we do not accept returns. If your order is incorrect or arrives damaged, please contact us within 7 days of delivery for assistance.

6. No Resale
Our products are intended for personal use only and may not be resold or redistributed without prior written consent from Soap Poetry.

7. User Data
We respect your privacy and handle your personal data in compliance with UK data protection laws. For details on how we collect, use, and store your data, please refer to our Privacy Policy.

8. Intellectual Property
All content, images, and branding on this website are the property of Soap Poetry and may not be used without written permission.

9. Links To Other Websites

You may find links to third party websites on this Website. We have not reviewed all of these third party websites and we do not control and are not responsible for these websites, or their content or availability. If you visit any Website via a link on this Website you do so at your own risk.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

10. Limitation of Liability
Soap Poetry is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Scotland, England, Northern Ireland and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts South Ayrshire, Scotland.

12. Contact Us
For inquiries or concerns, please contact us at [Email Address].

By using our website, you acknowledge that you have read, understood, and agree to these terms and conditions.

Let customers speak for us

from 9 reviews

I bought this as a gift but have kept for myself as it’s a great way of sampling a wide range of these beautiful soaps. The smells are amazing but not in a false perfumed way. They look lovely on the bathroom shelf and the covers are just so unusual. I’ll be buying more for myself, as gifts, and of course to replace the set for original recipient.

Gaynor

10/13/2025

Soap Sampler

The choice and detailed description of scents and ingredients are excellent. The idea of beautiful soaps wrapped in ‘book covers’ is such a unique idea and beautiful gifts for any book lovers or people trying to lessen plastic in their bathrooms. I’ll be a regular buyer from now onwards.

Soap Poetry

I bought 2 of these bars for myself and my niece. We both have eczema so have to be careful but these are perfect. They smell wonderful but not in a fake perfume way and have not caused any reaction to my skin. I’m a bibliophile so the whole idea of Soap Poetry appeals to me. I’ve bought samplers as another gift and I’ll be buying more as Christmas extras.

Little Women

I am really enjoying using this soap. The nice soft lather is lovely on my skin and the scent is so comforting. Altogether very therapeutic.

Patricia McCarthy

10/08/2025

Pride And Prejudice

these products are just gorgeous
they smell amazing feel lovely on the skin
beautiful packaging
They make a lovely gift for others and a lovely treat for me
I highly recommend!!!

Laura Harvie

10/07/2025

Lovely clean fresh smell

Claire M

10/05/2025

The Secret Garden

Absolutely love this soap! The lime and black pepper scent is so good! It’s creamy and luxurious. Love that it’s 100% organic. I know exactly what I’m getting my friends for Christmas.

Ruth McMillan

09/30/2025

Wuthering Heights

Cute little soap set, nicely packaged and delivered quickly. The soaps are quite small but they are advertised as sample/travel size. I’ve bought them as little Christmas gifts for my book club - I’m sure they’ll appreciate them - I just need to decide who should receive which soap 😊

Jane

09/29/2025

The smell of this soap is divine! And it’s organic and clean….I will only use Soap Poetry from now on. I’m hooked!

Nadine Milligan

09/23/2025

Terms and Conditions

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Let customers speak for us